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High Tech Training For Small Businesses
High Tech Training For Small Businesses
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High Tech Training For Small Businesses
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High Tech Training For Small Businesses
There’s good news for owners of small-to-mid-sized businesses who want a better understanding of the technology they have come to rely on.
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It’s no secret that small businesses can gain big benefits by using Internet and computer technology wisely.
Fortunately, there are now a number of online resources offered by major tech firms that provide access to information and insight that was once available only from consultants or in a classroom setting.
For example, HP offers business templates and images such as customizable, easy to use brochures, and letterhead, more than 35 how-to guides and over 160 articles that small-business professionals can download from its Web site: marketing collateral, networking a color printer, and building cost-effective print, copy and fax solutions.
It also has an online learning center at www.hplearningcenter. com that offers free, instructor led classes where small-business owners can expand their knowledge and learn about wireless technology, networking solutions and more.
For those who want additional, on-demand training, the company offers Learning Curve. This service transforms a users’ desktop into what’s described as a virtual training and support center available 24/7.
Content is delivered via the Web and refreshed frequently, eliminating the need for many expensive on-site training programs.
Microsoft also offers a number of resources, including a Web site dedicated to the needs of small business owners: Small Business community, small-business owners can participate with their peers in discussion groups, where topics range from how to configure e-mail systems to why some printers use USB cables.
The Web site also provides product information, plus tips and strategies for using Microsoft products such as Office and Small Business Server, and for marketing, management and other issues in running a small business.
A major section of the site is dedicated to helping small businesses with computer security; this section includes security checklists, quizzes and interactive videos.
Another feature that small business owners find particularly useful is HP’s online chat function for small businesses.
It provides a real-time resource, where detailing the types of tech questions small businesses have and the areas in which they are spending their time and resources.
Users can also get instant technical help online with HP’s “Ask The Expert.” This live technical support is available 24 hours a day, seven days a week.
It makes it possible for users to chat live with HP technicians to help solve their most challenging business application or software issues.
High Tech Training For Small Businesses
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I need help starting my own small business. How do you get started?
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I?m A Small Business Owner, How Can Outsourcing Help Me?
I’m A Small Business Owner, How Can Outsourcing Help Me?
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Home Page > Business > Outsourcing > I’m A Small Business Owner, How Can Outsourcing Help Me?
I’m A Small Business Owner, How Can Outsourcing Help Me?
Posted: Sep 16, 2009 |Comments: 0
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Many of our clients have been able to build their businesses successfully as a direct result of outsourcing. One of the most common jobs that they outsource is appointment setting. If your company does any type of outside sales (and most do) having an outsourced telemarketing department is ideal. Think about it, if you tried to hire telemarketers in house, you have to set up office space, get office furniture, get special phone lines installed, get computers, etc. You even have to either manage them yourself or hire someone else to make sure that they’re showing up on time, working their agreed upon shift, calling properly, reading the scripts properly and performing the way that you want them to.
Yet when you outsource your appointment setting, all you do is have your sales force (or yourself) show up to prescheduled appointments and write up deals. That’s it! No trouble no hassle no headaches. All of this for an employee that costs around $5 per hour.
As a small business owner, you can also use virtual assistants to contact your existing clients and cross sell them on additional products and services (a very successful and profitable strategy). In addition, they can serve as an answering service when you’re out of the office, handle your billing / payments & collections, perform accounting and bookkeeping and more. Some mortgage companies use outsourced workers to call homeowners and sell them mortgages over the phone.
Realtors use virtual assistants to help them run their offices. Their reps help them prepare documents, upload listings, answer phones, do internet marketing, send out client newsletters and more. Other businesses have outsourced reps handling some of their marketing functions. These include internet marketing. There are over 50,000 free classified ad sites on the internet other than Craigslist. Some business owners have their outsourced marketing reps posting ads on these sites each month. They also design their print and internet ads, launch their direct mail campaigns, fulfill information request orders, perform E-blasts, perform “Live Chat” for their website, perform search engine optimization, blogging, writing and posting articles online, updating their website monthly, and much more. Some accounting companies even have outsourced reps doing their clients bookkeeping (unbeknownst to their clients). Other companies have outsourced reps doing actual sales entirely over the phone and internet.
So as you can see, there are a tremendous amount of ways that you as a small business owner can benefit from outsourcing. The ways we mention above are just a few examples yet the possibilities are endless.
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